Security and backups in Genoa and Genoa Gov

In short

Genoa Gov protects accounting data through three things built into how it works: a separate database for each office, an approval workflow involving more than one user, and a full audit trail of every amendment to a posted voucher. For backups in both Genoa and Genoa Gov, we agree a plan with each organisation at setup: what is backed up, how often, where copies are kept, and how restores are tested.

How is each office’s data kept separate in Genoa Gov?

Each office in Genoa Gov has its own database. One office’s data is never mixed with another’s, so each office’s vouchers, budget and cheques stay in its own database.

How does the approval workflow support segregation of duties?

Vouchers in Genoa Gov go through an approval workflow involving more than one user before they are approved. This supports the segregation of duties that accounts and audit sections already work by: the person who prepares a voucher is not the only person who approves it.

What happens when a posted voucher is amended?

Genoa Gov allows posted vouchers to be amended, and records every amendment in a full audit trail. The trail remains a reference for internal audit or for an audit by the Federal Board of Supreme Audit, because an amendment does not erase what came before it.

How do month-end and year-end closing protect approved figures?

Genoa Gov supports month-end closing and year-end closing. Closing fixes a period’s figures once they have been reviewed, so reports and final accounts are built on figures that do not change without the accounts section knowing.

How are backups and restores handled?

A backup is only worth something if restoring it has been tested. That is why, when an organisation starts using Genoa or Genoa Gov, we agree a written backup plan with them that answers these questions:

  • What is backed up?
  • How often is a backup taken?
  • Where are copies kept, and is there a copy off site?
  • When was a restore last tested, and by whom?

Does this website hold any customer data?

No. This website is a set of static pages that does not connect to any database, and it contains no customer names, customer figures or testimonials. The screenshots shown are taken from the software itself with entirely fictional demo data, and any slot without one yet shows a clearly marked placeholder.

The demo request form does not store your details on this website; it sends them to us so we can contact you. The website uses no tracking tools or advertising.

What should you ask any accounting software vendor?

Whether you choose Genoa, Genoa Gov or another product, we suggest getting a clear, written answer to these questions before you sign:

  • Where is our data stored, and who owns it?
  • Who can view or change the data, and how are user permissions managed?
  • Is every change to posted entries and vouchers recorded, and who can see that record?
  • How often are backups taken, and where are they kept?
  • How and when are restores tested?
  • How do we get our data back if we end the contract?
  • Office databases

    Every office works in its own separate database.

  • Voucher amendments

    Amend a voucher after posting, with every change kept in a full audit trail.

  • Vouchers and approval

    Payment, receipt and journal vouchers audited and approved by more than one user.

  • Month and year closing

    Close each month and close the fiscal year as two clear steps in the system.

See the software for yourself

Book a demo and we will walk you through the screens that matter to you, or send us your question on WhatsApp.